Business Processes and Performance Improvement
Poor financial performance, external competition or erosion of market share bring companies in a situation where a re-design of business processes is vital.
Performance improvement leads to lower costs and higher profit margins and so to an increased competitiveness.
Steps:
Performance analysis based on financial figures
Analysis of existing processes
Identification of bottlenecks and cost factors
Optimization of processes
Removal of activities that have no value to the organization
Implementation plan and change management